Privacy Policy

1. Information We Collect

We only collect personal information that you voluntarily provide when submitting our contact form. This may include:

  • Name
  • Phone number
  • Service required (dropdown option)
  • Additional information (text area message)

We do not collect any financial information, sensitive personal data, or tracking information beyond standard website analytics (if applicable).

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry
  • Provide information about the requested service
  • Follow up on your message if necessary

We do not use your information for marketing unless you explicitly consent.

3. Legal Basis for Processing (UK & EU GDPR)

If you are located in the UK or EU, we rely on the following legal bases:

  • Legitimate Interest: To respond to your enquiry and operate our website.
  • Consent: Where required, such as if you opt in to receive marketing communications.

4. Sharing Your Information

We do not sell or rent your personal data.
We may share your information only with:

  • Service providers who help operate our website or manage enquiries (e.g., hosting provider, email service provider)
  • Legal authorities, if required to comply with law

All third-party providers are required to keep your data secure.

5. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal data.
Your information may be stored:

  • In our website hosting account
  • In our email inbox when you submit the contact form

We keep your data only as long as necessary to respond to your enquiry or fulfil our legal obligations.

6. Cookies and Tracking

Our website may use standard cookies or analytics tools (such as Google Analytics) to improve performance and understand usage. These tools may collect non-personal information such as pages visited and device type.

You can disable cookies in your browser settings at any time.

7. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data rights, please contact us:

M & M Groundwork
Email: info@mandmtreegroundwork.co.uk
Phone: 07825 084682
Address: Sevenoaks, Kent.

10. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on this page.